The hospitality and catering sector continues to create valuable employment opportunities for South Africans seeking entry-level work experience and career growth. One of the latest opportunities comes from Icebolethu Group, which is recruiting 32 Food Service Assistants for its catering operations based in Fourways, Johannesburg.

If you are passionate about food preparation, customer service, teamwork, and working in a fast-paced catering environment, this opportunity could be an excellent starting point for your career in hospitality and catering services.

Quick Overview

• Number of Positions: 32
• Reference Number: JHBFSA05/26
• Location: Fourways, Johannesburg
• Minimum Qualification: Grade 12 (Matric)
• Closing Date: 29 May 2025 at 17:00
• Application Email: HRINLAND@icebolethu.co.za

Understanding the Food Service Assistant Role

Food Service Assistants play a critical role in ensuring catering operations run smoothly.

They assist with:

• Food preparation
• Serving meals
• Cleaning catering equipment
• Maintaining hygiene standards
• Supporting catering teams during events
• Assisting customers and guests
• Ensuring service areas remain clean and organised

The position requires individuals who are energetic, reliable, customer-focused, and comfortable working in busy environments.

This role can provide valuable workplace exposure for individuals interested in careers such as:

• Chef
• Catering Supervisor
• Kitchen Assistant
• Hospitality Manager
• Events Coordinator
• Restaurant Manager
• Food Production Supervisor 

Minimum Qualifications Required

Applicants must possess:

• Grade 12 (Matric)

Additional advantages include:

• A qualification in Hospitality
• A qualification in Catering Services
• Food Preparation certificates
• Hospitality Management studies
• Currently studying toward a hospitality-related qualification

Although a hospitality qualification is advantageous, Matric remains the primary minimum educational requirement.

Experience and Competencies Required

Icebolethu is looking for candidates who demonstrate both practical abilities and positive workplace attitudes.

Applicants should:

Enjoy Practical Work

Food service involves hands-on tasks throughout the day, including:

• Preparing ingredients
• Packing meals
• Setting up catering stations
• Cleaning equipment
• Assisting with serving

Candidates must enjoy active work rather than office-based duties.

Be Honest and Reliable

Trustworthiness is essential because employees often work with:

• Food products
• Company equipment
• Client events
• Customer service responsibilities

Reliable employees help maintain service quality and organisational reputation.

Possess Good Hand-Eye Coordination

Food preparation and catering work requires:

• Handling utensils
• Food presentation
• Safe operation of kitchen equipment
• Serving meals efficiently

Good coordination helps improve speed and accuracy.

Work Quickly and Safely

The catering environment can be busy, particularly during:

• Funeral services
• Community events
• Large gatherings
• Catering functions

Employees must balance speed with safety and quality.

Maintain Good Personal Hygiene

Food service employees are expected to uphold strict hygiene standards.

This includes:

• Clean uniforms
• Frequent hand washing
• Proper food handling practices
• Following hygiene regulations

Be Free from Food and Detergent Allergies

The position involves regular exposure to:

• Various food products
• Cleaning chemicals
• Detergents
• Sanitising products

Applicants should not have allergies that may affect their ability to perform duties safely.

Have Strong Communication Skills

Effective communication is important when interacting with:

• Customers
• Team leaders
• Kitchen staff
• Event coordinators
• Management

Good communication helps prevent errors and improves customer satisfaction.

Be Able to Work as Part of a Team

Catering operations depend heavily on teamwork.

Employees must cooperate with colleagues to ensure:

• Meals are prepared on time
• Guests are served efficiently
• Events run smoothly
• Problems are resolved quickly

Be Physically Fit

The role requires candidates who can:

• Stand for extended periods
• Bend frequently
• Carry equipment
• Lift supplies
• Move catering materials

Physical fitness is therefore important.

Be Willing to Travel

Because catering services are delivered at different venues and locations, successful candidates will be expected to travel when required.

Show Passion for the Industry

Icebolethu seeks individuals who genuinely enjoy hospitality and customer service.

Passionate employees are often more successful because they:

• Learn quickly
• Adapt easily
• Provide better service
• Develop stronger careers

Key Responsibilities

Successful Food Service Assistants will perform various duties within the Catering Department.

Deliver Excellent Customer Service

Employees must ensure customers and guests receive professional and respectful service at all times.

Complete Required Checklists

Daily operational checklists help maintain:

• Food safety standards
• Equipment accountability
• Operational consistency

Perform Assigned Duties

Employees will assist with any catering-related tasks assigned by supervisors.

Maintain Equipment and Cleanliness

Staff must ensure:

• Catering equipment is properly handled
• Work areas remain clean
• Hygiene standards are maintained
• Premises are left neat after shifts

Report Client Complaints

Any customer concerns or complaints must be reported immediately to the Team Leader.

This helps management resolve issues quickly and maintain service quality.

Support Management Requests

Employees may be required to assist management with reasonable operational requests.

Stay Updated on Catering Trends

The company encourages employees to:

• Learn about industry developments
• Understand customer preferences
• Contribute ideas that improve services

Assist with Meal Preparation and Cooking

Food Service Assistants may help with:

• Preparing ingredients
• Basic cooking activities
• Food packaging
• Meal distribution

Follow Hygiene Regulations

Employees must comply with:

• Company hygiene standards
• Health regulations
• Food safety legislation
• Workplace cleanliness requirements

Who Should Apply?

This opportunity may be ideal for:

• Unemployed matriculants
• Hospitality students
• Catering graduates
• Entry-level job seekers
• School leavers interested in hospitality careers
• Individuals seeking practical work experience
• Residents of Fourways and surrounding communities

Preference will be given to candidates residing in:

• Fourways
• Diepsloot
• Cosmo City
• Alexandra

Documents You Should Prepare

To strengthen your application, consider preparing:

• Updated CV
• Certified copy of ID
• Certified copy of Matric certificate
• Hospitality certificates (if available)
• Academic records (if studying)
• Contactable references

Having these documents ready may help if shortlisted. 

How to Apply

Applicants should submit: Updated Curriculum Vitae (CV)

Applications must be emailed to: HRINLAND@icebolethu.co.za

Important Application Instructions

• Clearly indicate the position title
• Include Reference Number: JHBFSA05/26
• Ensure all information on your CV is accurate
• Provide contact details that are currently active
• Submit your application before the closing date

Closing Date: 29 May 2025 at 17:00

Late applications may not be considered.

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